Current website features

The public website includes a HighLevel chat assistant. The widget may process the name, phone number, messages, IP address, browser details, and timing needed to create and route a conversation. It does not authorize unrelated marketing. Online inspection requests and ad tracking remain disabled.

Optional website analytics

Google Analytics runs only if you select Allow analytics. It measures page visits, clicks on call or directions buttons, and confirmed inspection requests so we can understand which pages help visitors reach the shop. We do not send names, phone numbers, chat messages, or form entries to Google Analytics. Google may process device and browser details and use an IP address to derive general location information.

You may decline analytics or change your choice at any time using the Analytics settings control shown on this website. Advertising personalization remains disabled.

Information you choose to share

In website chat, you may choose to share your name, phone number, vehicle details, and a brief description of what you need. If you call us, you may choose to share the same information so we can answer your question and arrange the follow-up you request.

Please do not send payment information, government ID numbers, medical information, full claim documents, or other sensitive records through a website message.

Service providers and retention

We may use service providers for website hosting, security, telephone service, and customer follow-up. They may process information only to provide those services. We keep inquiry information only as long as reasonably needed for the request, business records, dispute handling, and applicable legal duties. We do not sell information submitted for an inquiry.

Your choices and contact

A request authorizes contact about that request; it does not authorize unrelated marketing. To ask about, correct, or request deletion of inquiry information, call INC Collision at (832) 433-7296, email inccollisionbody@gmail.com, or write to 1303 Pennsylvania St., South Houston, TX 77587. We will update this notice before enabling online forms or new advertising tools that change these practices.